Hurrah Casino opened its virtual doors only a few months ago, but it still doesn’t have to hide behind the industry leaders. The fact that everything runs smoothly at Hurrah Casino is made particularly clear by the fact that the operators are the people in charge of Casino Neuchâtel. Neuchâtel is one of the most famous and experienced casinos in Switzerland. In order to be able to present Hurrah Casino to you in more detail, I have subjected it to an extensive test. You can read about my Hurrah Casino experience in the following sections.
Tip: Hurrah Casino only has 119 casino games. This is very little. If you want more choice, play at Mycasino (754 casino games), Jackpots (677 casino games) or 777 Casino (466 casino games).
One thing first: Hurrah Online Casino is reputable and trustworthy. And yet, it’s just not that much fun. These Swiss online casinos have me significantly more excited:
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Hurrah experience with the bonus
All new customers who open a player account at Hurrah Casino receive a rewarding welcome bonus.
For the first deposit to the customer account, new players receive a 100% deposit bonus up to a maximum of CHF 300. The second deposit is rewarded with a 100% deposit bonus up to CHF 500.
In total, as a new customer at Hurrah Casino, you can look forward to a bonus credit of an incredible CHF 2,500.
In my opinion, the bonus conditions for the Hurrah Casino new customer bonus are fair and easy to fulfill.
If you are able to meet the bonus requirements, you can easily request a withdrawal of your winnings online through your customer account.
Hurrah experience with the games
Although Hurrah Casino is still quite new on the market, the game offer unfortunately could not convince me at all in the test. With only 119 casino games, it is far behind in terms of game offerings. There are actually much better providers. For example: Mycasino (754 casino games), Jackpots (677 casino games) or 777 Casino (466 casino games).
Nevertheless, you will find a small number of slots at Hurrah, such as the classics Book of Ra, Dolphins Pearl Deluxe, Starburst and Super Cherry 5000.
The offer in the area of table and card games is also only lower-medium: Thus, you have the possibility to play popular games like poker, baccarat, roulette and blackjack in different variants. However, everything is very manageable.
Hurrah also offers an exciting live casino. This is open around the clock for you. In the Live Casino you can play poker, roulette, blackjack and Monopoly in a real casino atmosphere with real dealers.
Due to the connection with the → Neuchâtel casino (city of Neuchâtel, 2021), jackpot machines can also be offered in the online casino. Progressive jackpots are unfortunately prohibited for legal reasons. Industry insiders assume that Hurrah Casino, similar to competitor mycasino.ch, will soon offer in-house jackpot games. This is because this is allowed and such jackpot games are very well received by users.
The gaming offer of Hurrah Casino has convinced me very much overall. The offer is varied and diverse. The fact that the games can be played in different difficulty levels and variants means that the casino is perfectly suitable for both novices and true professionals.
Customer service
The customer service of Hurrah Casino really convinced me: not only that you can find the contact details transparently on the website and contacting them is very easy, but the service staff is also very friendly and competent. For my test, I contacted the support team via live chat on a Tuesday afternoon.
The live chat can be easily opened from the website. You can find the purple button to open the chat at the bottom right of the page. The connection takes only a few seconds, there was no queue. The German-speaking employee who answered my questions about the deposit and withdrawal methods was very nice and took a lot of time for my request. By the end of the interview, all my questions were answered.
Another way to reach Hurrah Casino customer service is to write an email. Players usually have to wait a few hours for a response. A hotline has not been offered so far.
As I noted in the casino review, Hurrah Online Casino also has a detailed FAQ section on the website. This section provides comprehensive answers to the most frequently asked questions. For this reason, it is often unnecessary to contact customer service at all.
License and casino
Hurrah Online Casino is a reputable and reliable casino. Although the provider is still very new on the market, you as a customer can already benefit from a great deal of transparency and routine processes.
Once you take a closer look at the casino’s security measures, I’m sure you’ll be as impressed as I am. To ensure that data protection is maintained at all times, the provider uses only particularly secure SSL encryption for the transmission of sensitive customer data. In addition, the provider does not sell customer data to other companies, such as market research firms.
On the Hurrah website you will also find a lot of information about gambling addiction prevention. If you notice “unhealthy” gambling behavior in yourself or have general questions on this subject, you can confidently contact customer service for in-depth advice. If requested, staff can provide you with contact information for independent organizations that can assist you. Furthermore, you have the option to set individual limits for your customer account, to temporarily block your access or even to self-exclude.
In terms of gambling license, Hurrah Casino has also convinced me all along the line. Due to a concession extension of the land-based Casino Neuchâtel, the platform is legal and secure. The Swiss license held by Casino Neuchâtel has also been extended to their online product Hurrah Casino. The number of the license is: 362-20-01.
The biggest advantage of a reputable and reputable license for you as a player is the certainty that you are dealing with a reputable provider where there is no fraud and rip-off.
To obtain the license, Hurrah operators had to provide, among other things, the following documents and evidence:
- an independent management
- an economically strong position
- a flawless business activity
- financial resources / reserves
Play now!
BONUS
Bis zu CHF300.-
INFO
- Spielauswahl 119 Casino-Spiele
- Auszahlungen Langsam
- Lizenz 326-20-01
- Betreiber Casino Neuchâtel
POSITIVES
- Grosszügige Boni über 4 EInzahlungen!
- Bonus kann storniert werden
- 6 Monate (!) Zeit zum Durchspielen
NEGATIVES
- Umsatzbedingungen etwas höher (35x)
- Kein Telefonsupport
- Wenige Casino-Spiele
Overall conclusion: Top provider with a lot of potential
The online casino Hurrah really convinced me in the test and did not show any weak points. However, my positive Hurrah Casino experience was also to be expected from a Swiss online casino, which is presented as a subsidiary of one of the most famous casinos.
The bonus offer of Hurrah is attractive and definitely does not have to hide behind the bonuses of the competition. Besides the very worthwhile new customer bonus, however, I would also like to see a comprehensive bonus offer for existing customers. This is completely missing so far. The range of games is solid and offers plenty of variety for both beginners and professionals.
The live casino is still manageable so far, but definitely has a lot of potential. Already now, the live area is open 24/7 for you and a real casino flair comes up at the tables. Should there ever be any problems or should you have any general questions, the customer service is always there for you.
In conclusion, I can recommend Hurrah Online Casino with a clear conscience. Thanks to the generous welcome bonus, simply test the offer once without obligation and relatively risk-free. I hope you enjoy it very much!
About the author: Alex Baumgartner
Hello! My name is Alex Baumgartner and I run the comparison portal Bestecasinosschweiz.ch.
I have been in the online gambling industry for many years and am the editor of the Gambling and Online Casino Compendium – a reference book on online casinos and gambling (ISBN: 9783744864473).
With over 10 years of experience in online gambling, I’ve seen almost everything before and am happy to pass this knowledge on to you.
My passion for online casinos is evident in my extensive testing, where I combine my enjoyment of the thrill of online casinos with my interest in sharing 100% objective experiences with you.