My Swisscasino experiences are rather mixed. Because the Swisscasino can not quite convince me in comparison with other legal online casinos in Switzerland. All online casinos Switzerland have in common that they belong to a “real” land-based casino. This also applies to the Swisscasino, which belongs to Casino Zürichsee AG. That is already positive. And yet, unfortunately, you won’t find many of the well-known and popular casino games here.
Tip: With 449 casino games and many classics that I miss, Swisscasino unfortunately does not convince me at all. My tip: Play at Mycasino (754 casino games), Jackpots (677 casino games) or 777 Casino (466 casino games) instead.; the best 3 online casinos in Switzerland.
Because a lack of good casino games is an absolute exclusion criterion for me. In my opinion, best online casinos Switzerland can be found here instead:
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But before we take a look at my personal online Swisscasinos.ch experience and I tell you why I am not satisfied with this online casino, may I briefly introduce myself?
About the author: Alex Baumgartner
Hello! My name is Alex Baumgartner and I run the comparison portal Bestecasinosschweiz.ch.
I have been in the online gambling industry for many years and am the editor of the Gambling and Online Casino Compendium – a reference book on online casinos and gambling (ISBN: 9783744864473).
With over 10 years of experience in online gambling, I’ve seen almost everything before and am happy to pass this knowledge on to you.
My passion for online casinos is evident in my extensive testing, where I combine my enjoyment of the thrill of online casinos with my interest in sharing 100% objective experiences with you.
As you will see, I do not hide my opinion if I do not like an online casino. Here as the reasons why this is the case with Swisscasinos and why I prefer to recommend other online casinos to you. What I don’t like about Swisscasinos:
- The reputation of Swisscasinos is poor. On Trustpilot, the casino receives a disastrous rating of “Unsatisfactory” with mainly bad testimonials (see our section on the casino’s reputation).
- The range of games could provide more fun and entertainment if a greater variety was offered. Just over 300 casino games is unfortunately disappointing for online casino fans. Currently there are only slots from Fazi, Greentube, iSoftBet, Playtech, Red Tiger and Pariplay. This means that Swisscasinos unfortunately forgoes the slot machines that pay out the most.
- The design of the website – that is, the heart with which one could ensure a good Swisscasino experience, also leaves much to be desired. It reminds me more of 2001 than today.
- You can hardly win anything in the tournaments offered. In other words: the profit prices are relatively low. Convinces me subjectively unfortunately not at all.
There are clearly better alternatives to be found on the Swiss market.
Swisscasinos.ch experience with the bonus
At Swisscasinos you will receive a bonus of 100% up to 250 Swiss francs on your first deposit. In addition, there are 50 free spins. Unfortunately, this bonus is even below the rather low bonuses at legal Swiss internet casinos.
Just for comparison, at our top rated online casino, Casino 777, you can get up to 777 francs as a welcome bonus. The second-placed Jackpots Casino even offers four bonuses up to the total amount of 2500 francs.
This gives you a good impression of how the casino bonus at Swiss Casino compares to other online casinos in Switzerland. And of course Swisscasinos does not seem very generous with its 250 francs.
Terms of turnover
The wagering requirements are 35 times the bonus amount. This is also rather high compared to many other, of the best online casinos Switzerland. But still within the scope.
Conclusion about the bonus at Swisscasinos
Swisscasino experience with the games
The casino games at Swiss Casinos are not exactly convincing. While they have access to a variety of different casino games. However, many of the classics are missing here. So, if you would like to play a few rounds of Starburst Slot, you won’t find it here.
Many of the other slots offered here are also completely unknown. This doesn’t necessarily have to be a negative thing, as you can of course get to know new favorite slots that way. Nevertheless, there are clearly better alternatives among the legal Swiss online casinos.
What I noticed positively is that there are many jackpot slots here. This way, you can easily find a slot machine where you have a chance to win several 100,000 Fr. has. Besides, Swiss Casinos also lists those one-armed bandits that you can play already betrayed amounts. So, even with a small budget, an entertaining stay at the casino can be managed and good Swisscasino experiences can be made.
Live Casino Games
What also strikes me as positive is that many of the casino tables here are not provided by Evolution Gaming, but it is a livestream directly from the land-based Swisscasinos. This offers a good change from Evolution’s traditional live casino tables. And besides, you can be sure that all dealers and croupiers can speak at least German, if not Swiss dialect.
Conclusion about the games at Swisscasinos
Play now!
BONUS
100% bis CHF250.-
INFO
- Spielauswahl 449 Casino-Spiele
- Auszahlungen Langsam
- Lizenz Konzessioniert
- Betreiber Casino Zürichsee AG
POSITIVES
- Offiziell lizenziert
- Eigene Live-Tische
NEGATIVES
- Bonus relativ niedrig
- Spielangebot begrenzt
- Furchtbare Reputation
- 5 CHF Gebühr auf Auszahlungen unter 100 CHF
Swisscasinos reputation
As part of my casino tests, I always take a very close look at all online casinos. I play in it, contact customer service and take a look behind the scenes. Nevertheless, my experiences are of course purely subjective.
It may be that I have had a very good experience, but most of the players have had a bad one. On the other hand, of course, it may be that I do bad and many other players are enthusiastic about an online casino. That’s why it’s even more important to look at the opinions of other players. This is exactly what I do when I check the reputation of an online casino.
Unfortunately, Swiss Casino is not at all convincing here either. If you look at the reviews on the opinion platform Trustpilot, you are confronted with a terrible picture. Because there the casino has the rating: “insufficient”. Of the 52 people who rated the casino, 94% gave it an unsatisfactory rating. 0% think that the online casino is excellent. Only 4% say it is good and 2% say it is poor. These are such poor values that Swiss Casinos really cannot be recommended with a clear conscience.
Conclusion on the reputation of Swisscasinos
Customer service
Customer service is available to players 24 hours a day, every day of the year, and answers questions in English, French, German and Italian.
For one, there is a live chat that you can find on the casino’s contact page. On the other hand, a telephone support at: 0800 Casino (0800 227 466). And of course, customer service is also available by e-mail at support@swisscasinos.ch.
Many of the questions about the games, you can answer yourself with the game explanations on the website the FAQs – that is, frequently asked questions – on the pages of Swisscasinos.
License and casino
Swisscasinos online casino has been approved as a Swiss online casino since 02.09.2019. It belongs to Swiss Casinos Holding AG, Casino Zürichsee AG. The operator of Online Swiss Casinos is Casino Zürichsee AG.
The operation has been approved by the Swiss Federal Gaming Board (SFGB). Swisscasinos therefore has a gambling license (concession) and is reliable and trustworthy. It is state-regulated and regularly inspected in Switzerland.
Bingo and iPoker platforms.
MasterCard, VISA, TWINT, PostFinance, Post e-finance, paysafecard and bank transfer are all accepted as payment methods at Online Swiss Casinos.
For lottery, betting and casino transactions, processing fees of up to 4% are charged by some credit card providers. Direct debits are only possible via bank transfer.
Conclusion
My Swisscasino experience was quite okay. By no means do I want to say that this is a bad online casino. Nevertheless, there are simply better ones on the market. So I don’t quite understand why I should sign up and play here. Those who appreciate a large game selection and would like to benefit from great casino bonus offers will certainly find what they are looking for elsewhere.
The lack of reputation is also a thorn in my side. Not only that there are so many bad reviews, but also that Swisscasinos doesn’t even consider it necessary to adopt the Trustpilot profile and manage it professionally. Because at least that’s what I would expect. Apparently, Swisscasinos is relatively indifferent to the reputation they have on the Internet. Not exactly confidence-inspiring.
And then there is the 5 franc debit fee for profit debits of less than 100 francs. That is absolutely not up to date. And not customer friendly at all. Conclusion: this can be done much better. For example, in these casinos, which I can warmly recommend to you:
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